Supportive services available 24 hours a day

MSU EAP counselors are available during normal business hours . If you contact EAP outside of this time and leave a message, we will return your call during the next business day.

If you need immediate assistance please go to your closest hospital Emergency Room. If you need urgent assistance when MSU EAP is not open, the following resources are available:

On Campus

MSU Safe Place - (517) 355-1100

MSU Safe Place provides shelter to anyone experiencing emotional, physical or sexual abuse in an on-going relationship and needing a safe, confidential place to stay. For support or shelter contact MSU Safe Place. MSU affiliated persons needing shelter can use the number listed above to access our on-call phone service after 5:00pm Monday through Friday and on weekends and holidays.

MSU Sexual Assault Program - (517) 372-6666
The MSU Sexual Assault Program (MSU SAP) responds to those impacted by sexual violence and works to create a community free of violence and oppression. MSU SAP provides counseling and support groups to MSU students, working with with sexual assault survivors and all others who are impacted by sexual violence. Our 24-hour hotline and advocacy services are offered to anyone in the greater Lansing community.

Community Resources and External Links

Community Mental Health- (517) 372-8460 or 800-372-8460
Services include mental health and substance abuse counseling, aftercare services for adults with severe and persistent mental illness in need of case management, medication clinic and day treatment services.

The Listening Ear- (517) 337-1717
The Listening Ear Crisis Intervention Center has been open 24 hours a day, 365 days a year since July 15, 1969. They provide free and confidential service for telephone and walk-in clients in crisis. Our volunteers are trained to deal with crises that include depression, suicide, loneliness, sexual assault, grief, and many others.

End Violent Encounters (EVE) - (517) 372-5572 or 1-888-796-5222
EVE provides shelter and supportive services for the victims of domestic violence, while seeking to end domestic violence through public awareness and community education.

 Lansing Association for Human Rights
The mission of LAHR is to pursue justice and equality for LGBTQIA peoples through community-led advocacy, connection and education.

Online Services

MY SSP is a free service available to all MSU students, graduate students, international students, and international faculty and staff that offers confidential counseling services over your phone or computer 24/7/365. The service offers culturally relevant support in the language of the caller's choice. The support is immediate; all a user needs to do is to download the app onto their phone or click a link on their computer, and they can begin to talk with a professional licensed mental health provider within minutes. There are multiple options for connecting with a MY SSP counselor: 

For more information about MY SSP, including links to printable brochures for your department or college, please visit

All MSU employees have access to Teladoc, a national network of U.S. board-certified physicians, pediatricians, and behavioral health providers that lets you resolve your routine medical and/or mental health concerns, on-demand 24/7, via phone or online video consultations from wherever you happen to be. Teladoc employs board-certified psychiatrists and licensed psychologists, social workers, & family/marriage therapists who are able to help with depression, anxiety, & stress, and work & family issues. This service is available to all MSU employees and their benefits eligible loved ones as well. For more information, please visit the Teladoc website to set up your free account and explore the various option available.

MSU Safe Place

(517) 355-1100

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MSU Sexual Assault Program

(517) 372-6666

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Community Mental Health

(517) 372-8460 or 800-372-8460

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The Listening Ear

(517) 337-1717

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End Violent Encounters (EVE)

(517) 372-5572

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A national network of U.S. board-certified physicians and pediatricians that lets you resolve your routine medical issues, on-demand 24/7, via phone or online video consultations from wherever you happen to be.

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Free and immediate mental health support for all international students, staff, and faculty; available in the your language of choice

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